Privacy policy
CasaBubble respects the privacy of every individual who visits www.CasaBubble.com web site (the « site » or « web site »). This Privacy Policy governs the way in which we use and disclose personal information (the « Personal Information ») that you provide to us whilst visiting the CasaBubble web site. Information includes any information that identifies you personally, such as your name, address or e-mail address.
By using our web site and/or creating an account and/or placing an oreder with us, you consent to the collection and use of your information by CasaBubble as set forth in our Privacy Policy.
How is your Personal Information used ?
We use your Personal Information we collect from your visits to the CasaBubble’s site to enable you to use any services that we may from time to time provide through our site, to enable you to purchase pieces available through our site, to send you informations about our collections or services which we feel may be of interest to you and generally to track the popularity or our eventual marketing activities ; for general research purposes, to facilitate order processing and to enable us to contact you if a problem arises with your order. We need to know your information in order to verify the credit card information you have sent us and to conduct a thorough background check of you or your company. We collect several pieces of personal information from you in order to complete this verification process and to allow us to develop the products and services we can offer to our clientele and for our site administration, including enabling us to respond to any comments and requirements on our site or feedback you may give us.
We may wish to use your Personal Information in eventual media projetcs BUT we will always contact you to discuss this and obtain your consent beforehand.
You may opt-out of receiving information about our collection by sending us an e-mail to us, at info@CasaBubble.com.
Links and Cookies
Our site may contain hyperlinks to web sites owned and operated by third parties. These web sites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these web sites. CasaBubble does not accept any responsibility or liability for the privacy practices of such third party web sites and your use of such sites is at your own risk.
When you review our CasaBubble site, we may store information on the hard drive of your computer in the form of a cookie. A cookie is a small data file that is stored by your web browser on your computer. Cookies allow us to tailor the site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on our site, which could allow us to customise your next visit to the site. However, cookies do not allow us access to the rest of your computer and we do not use them to collect any Personal Information about our clients.
Most internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard disk. Please, refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on this site.
How to correct or change your Personal Information ?
You have the right to request a copy of the Personal Information that CasaBubble holds on you and to have any errors or change in that information corrected. We charge $10 USD for such a request. You can address your request to us, at info@CasaBubble.com.
Changes to this Privacy Policy
From time to time, we may update this Privacy Policy. When we do so, we will publish the changes on this site. If you do not agree to these changes, please do not continue to use this site. If material changes are made to this Privacy Policy, we will not notify you by placing a prominent notice on this site. If you have any request about this Privacy Policy, please, e-mail us, at info@CasaBubble.com.
Secure payment
CasaBubble must obtain full payment for the products at the order time or prior to shipment. All online or normal orders are pre-paid via PayPal’s Secure Site at info@CasaBubble.com, or by bank/wire transfer or check. If your paymen tis done online, you must pay the appropriate fees as set out in this online store on the site by credit or debit card using the PayPal system. If you can access to PayPal through this site and, by agreeing to these Terms, you agree all payments in relation to our products shall be made through PayPal. You are no longer required to open a PayPal account to complete your credit card transactions. It takes only a couple of minutes to complete your payment. Upon completion of your order, you will be contacted by e-mail to confirm the mode of delivery. You will then receive your invoice from CasaBubble.
You confirm that the payment card for your PayPal order is yours and there are sufficient funds or credit facilities to cover any charges you are liable for under these Terms.
Subject to any obvious error, the description and price of the pieces will be as quoted on the web site. All payments under these Terms shall be in US Dollars.
PayPal system accepts Visa, MasterCard, American Express, Discover and payments from your PayPal account if you have one.
Using Visa / Mastercard / American Express / Discover / PayPal
Links to Third Party web sites
CasaBubble’s web site may contain links to other web sites (« third party sites »), as well as articles, photographs, texts, videos, graphics, pictures, designs, sounds and any other content or items belonging to or originating from third parties (« third party sites »).
Such third party sites and third party content are not investigated, monitored or checked for accuracy, appropriateness or completeness by us and CasaBubble is not responsible for any third party sites accessed through the CasaBubble’s site or any third party content posted on, available through or installed from the CasaBubble’s site, including without limitation the content, accuracy, offensiveness, opinions, reliability, privacy pratices or other policies of or contained in the third party sites or the third party content.
Inclusion of, linking to or permitting the use or installation of any third party sites or any third party content does not imply approval or endorsement thereof by CasaBubble. If you decide to leave the site and access the third party sites or to use any third party content, you do so at your own risk and you should be aware that our Terms and Conditions of Use no longer apply. You should review the applicable terms of use, including privacy policies of any site to which you navigate from the site or relating to any applications you use or install from the site.
Wholesale
CasaBubble® offers its collection for sale through internet, at www.CasaBubble.com and to selected retailers and distributors.
If you whish to be selected as a retailer or a distributor, please contact us, at info@CasaBubble.com to obtain informations and the wholesale conditions and prices list.
On your first e-mail, thank you to give us your complete informations (name, company name, address, delivery address if different and phones).
Please attached your State Resale Certificate (Seller’s Permit) showing your Federal Tax ID number.
Our prices are in US Dollars. They are subject to changes without notice. At CasaBubble® we make every effort to avoid mistakes but CasaBubble® reserves the right to make any correction at anytime, without notice for errors correction or manufacturing costs adjustments.
Applicable taxes, shipping and other charges or Duties are extra and are the responsibility of the purchaser.
We require from our retailer or distibutor to follow as well as possible the «manufacturer retail suggested prices» from CasaBubble®.
For the selected distributors, CasaBubble® also proposes drop-shipping, with no extra fees.
The freight costs are only valid for 5 days from the quotation.
CasaBubble® reserves the right to update the freight fee and eventually to charge and invoice the extra cost before the shipment.
We ship to the USA, US Islands, Canada and international. Our european inventory, is also available to deliver your overseas clients.
All the informations regarding our wholesale conditions are available upon request.
Please e-mail us, at info@CasaBubble.com
Shipping and returns
Shipping
Packages are generally dispatched within 2 days after production and after the receipt of payment if available on inventory and are shipped usually with UPS Ground Standard or air freight if required, with tracking and drop-off with or without signature. If you prefer delivery by UPS with required signature, an additional cost will be applied, so please contact us before confirming your order and inform us for choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as shipping costs. Handling fees are fixed, whereas transport fees vary according to total weight and/or measurements of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect our fragile objects. Boxes are amply sized and your items are well-protected.
Shipping cost will be shown on the web site when you will confirm your order. Damage that occurs during shipping by a carrier selected by CasaBubble is responsibility of the carrier. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify CasaBubble within 24 hours of the time of delivery if you believe any part of your purchase is missing or damaged.
National Return Policy
CasaBubble trusts you will be very pleased with your purchase. However, if you are not completely satisfied with any new, unused and undamaged item, contact us within 3 days of receipt the product for a prior written approval and obtain a Return Merchandise Authorization number (RMA). Please return the item(s) unused, undamaged in its original packaging within 7 business days of receiving authorization before it expires. A return with an expired RMA will not be accepted. The RMA number should be clearly marked on the package and returned to us. Please note that any package without a valid RMA number marked on the box will be refused and returned to the sender at customer’s own expense and/or additional restocking fee of 50% will be charged. All return must be accompanied by the original bill of sale. Please, e-mail to us, at info@CasaBubble.com and we will be glad to give you the delivery address. This Return of Merchandise is subject to the following limitations :
1- Each return must be in the original packaging, unused and in a perfect sellable condition. We are not responsible for any damage that is caused by you and/or your relatives or any animal to any of the items. We cannot honor returns or exchanges for any merchandise that has been used or is not in its original new condition and pakaging.
2- Shipping must be done with an express carrier as UPS or FedEx to limit the parcel transit time and avoid any damage due to long time transit exposure. CasaBubble cannot refund the shipping charges. Shipping charges for returned merchandise is the purchaser’s responsibility. We do not charge any re-stocking fees.
3- If your order is not arrived after 7 days following the normal indicated delivery time on your order, you must contact us, at info@CasaBubble.com. We will not be held responsible for notifications after that time.
4- If a merchandise is damaged during the transit time, CasaBubble reserves the right to request from the purchaser proof by pictures of the damages.
5- CasaBubble does not accept returns on customized and personalized pieces and on discounted or sold as is items.
6- Return(s) may be exchanged for store credit only. Store credits will not include the shipping costs of the next order.
Please send back the parcel/box insured, keep your receipt and be advised that until there is proof that we have received your returned merchandise, it is your property. CasaBubble is not responsible for items damaged or lost in transit.